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Communication


I'd Like to Have My Phone Disconnected.

 
Storyline: Jeffery is moving to another city. He makes a phone call to the telephone company, requesting his phone be disconnected.
 
 
Customer Service: Pacific Bell. May I help you?
Jefferey: I'd like to have my phone disconnected.
Customer Service: May I ask why?
Jefferey: Well, I'm graduated and am moving to California for a new job there.
Customer Service: Congratulations! 
Jefferey: Thanks.
Customer Service: All right. May I have your phone number, please?
Jefferey: Sure. My phone number is 377-765-8769.
Customer Service: And the name on the account, please?
Jefferey: My name is Jefferey Schaefer.
Customer Service: For security purposes, Mr. Schaefer, may I have your date of birth, please?
Jefferey: It's June 5, 1978.
Customer Service: Thank you. Now, when would you like it to be disconnected?
Jefferey: Tomorrow by 5:00 PM.
  Customer Service: Sure. The telephone will be disconnected at 5:00 PM tomorrow. 


 

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